SUNSTATION USA, LLC is concerned about privacy issues and wants you to be familiar with how we
information that we or our service providers collect through the Web site or Web property (including, for
example, a mobile Web site or application) operated and controlled by us from which you are accessing
Information You Provide
Some areas of the Site may ask you to submit personal information in order for you to benefit from the
specified features (such as newsletter subscriptions, tips/pointers, or order processing) or to participate in a
particular activity (such as sweepstakes or other promotions). You will be informed what information is
required and what information is optional.
We may combine the information you submit with other information we have collected from you, whether
on- or offline, including, for example, your purchase history. We may also combine it with information we
receive about you from other sources, such as other companies, divisions, parents, subsidiaries, and
affiliated companies of SUNSTATION USA, LLC, publicly available information sources (including
information from your publicly available social media profiles), and other third parties.
Passive Information Collection and Use
As you navigate around the Site, certain information can be passively collected (that is, gathered without
your actively providing the information), using various technologies. We and our third party service
providers passively collect and use information in a variety of ways, including:
Through your browser: Certain information is collected by most browsers, such as your Media Access
Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system
version, and Internet browser type and version. We may collect similar information, such as your device
type and identifier, if you access the Site through a mobile device.
Using cookies: Cookies are pieces of information stored directly on the computer you are using. Cookies
allow us to collect information such as browser type, time spent on the Site, pages visited, and language
preferences. We and our service providers use the information for security purposes, to facilitate
navigation, display information more effectively, and to personalize your experience while using the
information about Site usage in order to continually improve its design and functionality, understand how
individuals use it, and to assist us with resolving questions regarding it. Cookies further allow us to select
which of our advertisements or offers are most likely to appeal to you and display them while you are on
You can refuse to accept these cookies by following your browser’s instructions; however, if you do not
accept them, you may experience some inconvenience in your use of the Site. You may also not receive
advertising or other offers from us that are relevant to your interests and needs. To learn more about
cookies, please visit http://www.allaboutcookies.org.
Using pixel tags, web beacons, clear GIFs, or other similar technologies: These may be used in
connection with some Site pages and HTML-formatted e-mail messages to, among other things, track the
actions of Site users and e-mail recipients, measure the success of our marketing campaigns, and compile
statistics about Site usage and response rates.
technologies allows our third-party vendors to deliver advertisements about our products and services when
you visit the Site or other web sites or web properties across the Internet. These vendors may place pixel
tags, web beacons, clear GIFs, or similar technologies on the Site and other websites or web properties, and
also place or recognize third-party cookies when you visit the Site or other sites or web
properties. They may use information about your visits to the Site and other web sites or web properties to
provide advertisements about goods and services that may be of interest to you.
IP Address: Your IP Address is a number that is automatically assigned to the computer that you are using
by your Internet Service Provider. An IP Address is identified and logged automatically in our server log
files whenever a user visits the Site, along with the time of the visit and the page(s) that were
visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many
web sites. We use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server
problems, and administering the Site.
Device Information: We may collect information about your mobile device, such as a unique device
How We Use and Disclose Information
We use and disclose information you provide to us as described to you at the point of collection.
We also use information from or about you:
• to respond to your inquiries and fulfill your requests, such as to send you documents you request
or e-mail alerts;
• to send you important information regarding our relationship with you or regarding the Site,
changes to our terms, conditions, and policies and/or other administrative information; and
• for our business purposes, such as data analysis, audits, developing new products, enhancing our
website, improving our products and services, identifying Site usage trends, personalizing your
experience on the Site by presenting products and offers tailored to you, and determining the
effectiveness of our promotional campaigns.
SUNSTATION USA, LLC is the party responsible for the management of the jointly-used Personal
• to our third party partners with whom we offer a co-branded or co-marketed promotion;
• to our third party service providers who provide services such as website hosting and moderating,
mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure
provision, IT services, customer service, e-mail and direct mail delivery services, credit card
processing, auditing services, and other services, in order to enable them to provide services; and
• to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer,
or other disposition of all or any portion of our business, assets, or stock (including in connection
with any bankruptcy or similar proceedings).
In addition, we use and disclose information collected through the Site as we believe to be necessary or
appropriate: (a) as permitted by applicable law, including laws outside your country of residence; (b) to
comply with legal process; (c) to respond to requests from public and government authorities, including
public and government authorities outside your country of residence; (d) to enforce our terms and
conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy,
safety, or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available
remedies or limit the damages that we may sustain. We may also use and disclose information collected
through the Site in other ways, with your consent.
We also use and disclose information we collect passively as described above, under “Passive Information
Collection and Use,” and for any other purpose, except where we are required to do otherwise under
applicable law (for example, if we are required to treat such information as personal information). In
addition, we may use and disclose information that is not in personally identifiable form for any
purpose. If we combine information that is not in personally identifiable form with information that is
(such as combining your name with your geographical location), we will treat the combined information as
personal information as long as it is combined.
THIRD PARTY SITES AND SERVICES
practices of any third parties, including any third party operating any site or web property (including,
without limitation, any application) that is available through this Site or to which this Site contains a
link. The availability of, or inclusion of a link to, any such site or property on the Site does not imply
endorsement of it by us or by our affiliates.
We use reasonable organizational, technical, and administrative measures to protect personal information
under our control. Unfortunately, no data transmission over the Internet or data storage system can be
guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer
secure (for example, if you feel that the security of any account you have with us has been compromised),
please immediately notify us of the problem by contacting us in accordance with the CONTACTING US
CHOICES AND ACCESS
Your choices regarding our use and disclosure of your personal information
We give you choices regarding our use and disclosure of your personal information for marketing
purposes. You may opt out from:
• Receiving marketing communications from us: If applicable and you no longer want to receive
marketing communications from us on a going-forward basis, you may opt out of receiving them
by contacting us as specified below in the CONTACTING US section. In your response to us,
please provide your name, identify the form(s) of marketing communications that you no longer
wish to receive, and include the address(es) to which it/they are sent. For example, if you no
longer wish to receive marketing e-mails or direct mail from us, tell us that, and provide your
name and e-mail or postal address. You may also opt out of receiving marketing communications
from us by visiting the Site to update your online profile. In addition, you may opt out of
receiving marketing e-mails from us by following the unsubscribe instructions provided in any
• Receiving reminders from us: If applicable and you no longer want to receive medical
reminders from us on a going-forward basis, you may opt out of receiving them by contacting us
as specified below in the CONTACTING US section. In your response to us, please provide your
name and the e-mail address or phone number at which you receive reminders from us.
• Our sharing of your personal information with affiliates and third-party partners: If
applicable and you would prefer that we not share your personal information on a going-forward
basis with our affiliates and/or third-party partners for their marketing purposes, you may opt out
of this sharing by contacting as specified below in the CONTACTING US section. In your
response to us, please state that we should no longer share your personal information with our
affiliates and/or third-party partners for their marketing purposes, and include your name and email
We will seek to comply with your request(s) as soon as reasonably practicable. Please note that if you opt
out as described above, we will not be able to remove your personal information from the databases of our
affiliates with which we have already shared your information (i.e., as of the date that we implement your
opt-out request). Please also note that if you opt out of receiving marketing-related messages from us, we
may still send you important transactional and administrative messages, from which you cannot opt out.
How you can access, change, or delete your personal information:
If applicable and you would like to review, correct, update, or delete the personal information that you have
provided via the Site, please contact us as specified below in the CONTACTING US section. We will try
to comply with your request as soon as reasonably practicable. You may also visit the Site to update your
We retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy
Policy, unless a longer retention period is required or allowed by law or to otherwise fulfill a legal
Use of site by MINORS
The Site is not directed to individuals under the age of 13 and we request that these individuals not provide
Personal Information through the Site.
Your personal information may be stored and processed in any country where we have facilities or service
providers, and by using our Site or by providing consent to us (where required by law), you agree to the
transfer of information to countries outside of your country of residence, including to the United States,
which may provide for different data protection rules than in your country.
Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive
personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other
beliefs, health, criminal background or trade union membership) on or through the Site or otherwise to
us. In those cases where we may request or invite you to provide sensitive information, we will do so with
your express consent.
• On the Site, via the CONTACT US section, if available
• or by phone: (816)686-1345
For Consumers and Professionals: If you are in the US, call (816)686-1345, Monday to Friday, 9am to
7pm CST; or please write to the following address:
SUNSTATION USA Consumer Care: 911 Washington Ave - Suite #501, St. Louis, MO 63101